Protocol Networks, Inc.

Protocol Networks is an all-inclusive I.T consulting firm, based in Johnston, RI, focused on providing technical and strategic solutions and excellent customer service to their clients. When Protocol Networks was founded in 2000, one of their core missions was to provide unbiased professional IT consulting services and expertise to their clients independent of any hardware or software vendors. Rather than focus on profit, their client-centric model assures clients that the solutions presented to them are the very best for their business requirements and complement core business strategies. Read their recent success story below:

“Protocol Networks began implementing a government contract strategy in early 2017 about the same time we became a RI PTAC client.  We realized that we needed to understand the liabilities and risk associated with individual solicitations and to get a larger picture of the government contracts market.

Recently we bid to provide Hanscom Air Force Base cabling hardware and installation services for a fiber optics upgrade to one of their buildings. The project solicitation period had a short lead time for response and provided no opportunity for a site visit prior to response.

We requested that Lou Francis, our PTAC counselor, talk with the Protocol Networks proposal development team to better understand the situation:  what components of the solicitation needed to be addressed, what the impact would be on to the total solution and how Protocol Networks could successfully execute a contract of this size as well as about DFARS regulations.

RI PTAC helped our team sort through the DFARS requirements, some of the contract terms and conditions and scope of work required by the Hanscom AFB solicitation, that were critical to make an informed proposal response. With PTAC assistance, Protocol Networks was awarded the contract valued at close to $475,000.

RI PTAC continues to work with the Protocol Networks team attending meetings with our internal resources via phone during planning phases, as well as jumping on the phone with the Protocol Networks account manager and the Hanscom AFB contracting team sorting out contract performance milestones.

Having RI PTAC help ensures that Protocol Networks understands each of the responsibilities required for successful completion of the contract, including ensuring that there is complete understanding on how Protocol Networks will invoice and be paid in a timely manner. Working with the RI PTAC team provides Protocol Networks a responsive, value added contracts professional to answer questions and provide research and clarification regarding government marketing and bidding activities.

As a RI PTAC client Protocol Networks will continue to engage PTAC for assistance on government contracting, understand best practices, assisting our team to review solicitations and bid submissions. Protocol Networks views continued  participation in the RIPTAC program as a major component towards becoming a successful, long term federal government vendor.”

To learn more about Protocol Networks, please visit their website.